Frequently Asked Questions
About The Old Friends Factory
Q: Who are The Old Friends Factory?
A: We’re a creative duo who collaborate on every artwork. Our process brings together two contrasting approaches—machine-like precision and spontaneous, human creativity. The result is a unique blend of collage, photography, and painting that art critics are beginning to notice.
Q: What makes your artwork different?
A: Each piece balances accuracy with happy accidents. Our work fuses the precision of digital collage with the expressive freedom of painted abstraction. By layering photographic elements over richly textured backgrounds, we create compositions that feel both modern and timeless, seamlessly combining photography with painted art. This layered approach creates striking, innovative works that are both bespoke and collectable.
Buying Art
Q: Do you charge for shipping and packaging?
A: We charge a flat rate of £10.00 for UK packaging and shipping. International costs and delivery times vary depending on location.
Q: Do you sell original artworks or prints?
A: Both! We offer original, one-of-a-kind pieces as well as a range of high-quality prints. Our prints are produced on premium materials, ensuring they retain the vibrancy and texture of the original.
Q: Can I buy your art online?
A: Yes—our website features a shop where you can purchase directly. If you’re looking for something personalised, we also take commissions.
Q: Do you ship internationally?
A: Absolutely. We carefully package and ship worldwide. Costs and delivery times vary depending on location, which you’ll see at checkout.
Commissions & Personalisation
Q: Can I commission a bespoke piece?
A: Definitely. Whether it’s a personalised “My Town” artwork, a memory collage, or a unique abstract piece, we love working with clients to bring their vision to life.
Q: How does the commission process work?
A: Start by contacting us with your ideas. We’ll discuss the details, suggest creative options, and provide a quote. Once agreed, we’ll create your bespoke artwork in collaboration with you.
Q: Can you include personal touches in your art?
A: Yes! We can weave in buildings, pets, people, or treasured memories into a piece, making it truly personal.
Services
Q: Do you offer other creative services?
A: Alongside our artwork, we provide professional photography, high-quality printing, photo restoration, and scanning. These services are designed to help preserve and celebrate your images in lasting ways.
Q: What’s the difference between your artwork and your photography/printing services?
A: Our artwork is about imagination and creative storytelling through collage and painting. Our services, on the other hand, focus on capturing, restoring, or reproducing existing images with professional quality and care.
Practical Info
Q: How long does delivery take?
A: UK orders typically arrive within 5–7 working days. International orders may take 10–14 working days. Commissioned pieces will take longer depending on complexity—we’ll confirm timescales when you order.
Q: How do I care for my artwork?
A: Keep your artwork out of direct sunlight and frame it under glass for protection. For larger or bespoke pieces, we’ll provide tailored care advice.
Q: Do you work with galleries or exhibitions?
A: Yes—we are currently building relationships with galleries and are open to collaborations and exhibitions. Please get in touch if you’d like to work with us.